Refund Policy

Eligibility for Returns and Refunds

We provide a 60-day return window for eligible products. To qualify for a return, items must remain in their original condition, unopened and unused, with original packaging intact. Damaged items caused by improper use or missing original packaging may not be accepted for refund.

How to Submit a Return Request

If you wish to return your purchase, please send your request through the Contact Us page on our website. You need to provide your order number and relevant information about the items you want to return. Our team will review your request and send you return instructions after approval. Please do not send back items before receiving our return guidance.

Refund Processing Time

Once we receive and inspect your returned package, we will initiate your refund. Refunds will be processed within 5 to 10 days. The time for the funds to show in your account may vary depending on your payment provider.

Refund Method

Refunds will be issued to the original payment method used for your order. Refunds cannot be transferred to other payment accounts.

Non-Refundable Situations

Items that are damaged after delivery due to improper storage or misuse are not eligible for refund. Custom or specially ordered items may not qualify for return unless there are product quality issues. We reserve the right to reject returned goods that fail our inspection.

Damaged or Defective Items

If you receive damaged or defective products, please contact us via the Contact Us page promptly with supporting evidence. We will assess each case and provide appropriate solutions.

Policy Updates

We reserve the right to modify this refund policy at any time. Any updates will be published on our website. All orders are subject to the version of the policy posted on the website at the time of purchase. If you have questions about this refund policy, you can reach us through the Contact Us page.